We do not accept returns. One-time size exchanges are possible within 30 days from the date you received your order.
- We only accept size exchanges.
- Exchanges can be made for up to 30 days from the date you received your order.
- All items must be in their original condition (never worn or washed).
- Please pack your items with their tags and the invoice included in the original packaging.
- Please include your order number.
- You are allowed to exchange one time only, so please ensure to order the correct size.
- You will have to pay the return shipping, but we will cover the shipping cost for the new item.
- After mailing the item back, kindly email a copy of the receipt and the tracking number to firstname.lastname@example.org
- As soon as we receive the return, we will issue you a store credit to place a new order for the correct size.
Our mailing address is:
1199 Chula Vista Ave,
Burlingame, CA 94010